Shipping and Returns
Shipping & Returns
We deliver to the United Kingdom, United States and Europe. Please find our shipping fees and terms below.
UK Delivery
| Service | Details |
| FREE UK Delivery | 24H despatch from £45 |
| UK Standard Tracked | 3–7 working days: £2.95 |
| UK Speedy Tracked 48 | 2 working days: £4.95 |
| UK SprintMax Tracked 24 | 1 working day: £5.95 |
Europe & USA Shipping
| Service | Details |
| EU Speedy Tracked | 7–9 working days: 6.95€ |
| USA — DPD Tracked (Protect+) | 5–7 working days: £11.90 |
Wholesale Shipping
| Service | Details |
| UK Standard Tracked | 8–14 working days: £18 |
| EU Shipping Tracked | 8–14 working days: 35€ |
| USA — DPD Business Tracked | 8–14 working days: £30 |
Important: The above terms and conditions are not applicable to wholesale orders. B2B customers should get in touch with us for T&C enquiries.
Terms & Conditions
- Orders placed on a Friday for next day delivery won't be processed until the following Monday.
- No deliveries on Sundays, Bank Holidays, Christmas Day, Boxing Day or New Year's Day.
- Please ensure all shipping addresses are entered correctly. Parcels returned due to invalid addresses will incur a charge payable by the customer.
- Orders placed over a bank holiday will be processed and dispatched on the following working day.
- All delivery timeframes are estimations.
Customs & Import Duties
Depending on the value of your order, your package may be charged customs or import taxes. If your parcel incurs customs taxes or duty, it is entirely the customer's responsibility to cover these costs. We recommend contacting your local customs office prior to ordering. By law, all items must be declared at their full price and Missandtrendy cannot alter the amount to decrease any custom fees.
Faulty Items & Refunds
If you receive a faulty item, contact us at sales@missandtrendy.co.uk with details of the fault along with your name and order number. We will address and resolve the issue within 24 hours. Refunds will be credited to your original method of payment within 7 working days.
We ship worldwide. For any questions regarding your location or shipping, contact us at sales@missandtrendy.co.uk.
